Shipping policy

At UrPrezzie, we strive to deliver your orders promptly and efficiently. Below are the details of our shipping policies, including eligibility for free delivery and estimated timelines.

Free Delivery Eligibility

• Orders above ₹600 are eligible for free delivery across India.

Shipping Timelines

We offer different delivery options based on the type of order (non-personalized or personalized) and your location. Please note that delivery times are estimates and may vary due to factors beyond our control.

Non-Personalized Orders:

• Express Delivery (1-2 working days): Available in select cities including Delhi, Gurgaon, Noida, Mumbai, and Bangalore.
• Other Locations: Expect delivery in 3-4 working days.

Personalized Orders:

• Metro and Tier 1 Cities: 4-5 working days.
• PAN India: 7-10 working days.
• International: 15-20 working days.

Important Notes

• Orders are not shipped or delivered on weekends or public holidays.
• During periods of high order volume, there may be a delay of a few days in the shipment process. We appreciate your patience and kindly ask you to allow additional transit days for delivery.
• If you experience a substantial delay in the shipment of your order, please contact our customer support team for assistance. You can reach us via email at urprezzie.mail@gmail.com or by telephone.

We partner with reliable courier services to ensure your packages arrive safely. Tracking information will be provided via email once your order is shipped. If you have any questions about your order's status, feel free to get in touch!